Neosurf Company Profile – Payments, Licensing, and Global Access
About Neosurf
Founded in France in 2004, Neosurf is a cash-to-digital payment provider. It offers prepaid vouchers and a myNeosurf account for users who prefer not to share their bank card information online. Neosurf focuses on iGaming and e-commerce transactions and captures a record for each payment that is created. Such an approach helps operators manage regulated payments across different jurisdictions and serves players who do not have a bank account.
Mission and Business Focus
The core objectives that drive Neosurf operations across global markets combine prepaid voucher solutions with digital account features to serve different user segments and merchant needs. Among them are:
- Cash-to-digital conversion for underbanked populations and privacy-minded users
- Dual-method approach through prepaid vouchers and myNeosurf accounts
- AML and KYC-friendly transaction tracking for regulatory compliance
- Merchant fraud risk reduction through prepaid validation systems
- Focus on safe online payments without bank account requirements
Primary Market Focus
Neosurf works in all parts of the world and covers 50+ countries, including the following ones:
The History of Neosurf
Neosurf took over 20 years to develop from a French prepaid voucher product to an international payment solution. The product started in Europe and has now expanded to multiple continents.
Founders & Key People in Neosurf
CEO and founder Nicolas Saubie invented the prepaid voucher product and service in France in 2004 to facilitate online payment with greater privacy and security because it’s possible to do it without having a bank account or credit/debit card. Currently, Global CEO Andrea McGeachin is in charge of the day-to-day activities and has helped establish Neosurf as a regulated and compliant business, a payment system provider throughout most of Europe and all of the Americas.
Nicolas Saubie
Andrea McGeachin
- Neosurf is a private, for-profit company with no known parent company and no known outside investors
- The prepaid service is facilitated through subsidiaries in France, Cyprus, and Lithuania. Neosurf Inc. provides services in the Americas
- Neosurf’s British subsidiary, Neosurf UK Ltd, was dissolved in 2022
Offices & Headquarters of Neosurf
The central Neosurf office is located in Paris. Distributed offices regionally support the management of their global prepaid voucher business. All regional operations and compliance are managed through four offices.
Licensing & Regulatory Info About Neosurf
Neosurf adheres to financial compliance rules everywhere it operates. Its partner institutions hold authorizations and receive oversight from both French and UK authorities.
- Neosurf SAS is registered as a payment institution. For handling cross-border transactions, it works with electronic money issuers
- In the UK, operations run through FCA-registered entities. These groups handle voucher settlements
- In the US, Neosurf has banking relationships with financial institutions. These institutions follow American transmission laws
- Independent SOC 1 audit reports check the controls behind processing and management systems
Business Partnerships of Neosurf
Neosurf works with thousands of merchant sites worldwide to offer voucher payment options. The company has ties to iGaming operators, e-commerce partners, distribution networks, and banks. These organizations use Neosurf in their cashier systems, making vouchers available to more people across the globe.
- Online casino and sports betting sites (888Casino, Betway, Unibet, Bwin)
- Gaming platforms (Steam, PlayStation Store)
- Gaming key marketplaces (G2A, Kinguin)
- Over 50,000 retail outlets selling physical vouchers
- Online resellers delivering digital codes (for example, Recharge.com that covers 179 countries)
- US banking partner supporting myNeosurf wallet products
- Sportradar / Betradar (data feeds and statistics)
- Infront Bettor (live event streaming)
- UEFA Champions League (2024–2027 official partner)
- UFC (betting partner in Canada and the US)
- PDC (title sponsor of US Darts Masters)
Contact Details of Neosurf
Neosurf has ways to handle consumer support and business partnership questions.
Neosurf replies to most support requests within 48 hours on business days.
