The service was announced on April 15 by the Ministry of Digital Transformation and PlayCity. Now, legal entities can apply digitally through Diia, with the filing made by a company head or an authorized representative.
Despite the announcement date being April 15, the notice from PlayCity emphasizes that the technical capability for submitting the application package using the Diia portal will begin on May 1, 2026. This presents the policy as a direct implementation, with its operations starting soon afterward.
How the New Process Is Supposed to Work
Based on the service description provided by Diia, the following steps must be taken by the applicant:
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Log in using their electronic signature.
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Select the type of license.
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Fill out the form.
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Upload the necessary documents.
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Submit the application via an electronic signature.
Automatic retrieval of the data about the company takes place from the registers of the state, including details about the company, its owners, and beneficial owners. According to Diia’s service page, PlayCity states that licensing decisions are made within 15 working days from receipt. Additionally, the FAQ refers to a preliminary review of up to five working days before detailed consideration.
The online path covers many basic segments of the market. The Diia service page lists land-based casino, online casino, betting, slot hall, online poker, and B2B gambling service licences. This structure is represented in more concise form in the public news release.
Why This Matters Beyond Convenience
Government officials are presenting digital licensing as part of the broader initiative to regulate the market strictly, instead of just speeding up administrative processes. In a March 11 update, PlayCity said proposed legislative changes would tighten checks on applicants, including their business reputation, integrity, and possible links to the aggressor state.
Should the system operate as outlined, Ukraine could see faster license application submissions, an easier review process, and less exposure to opaque handling and human-factor risks. However, for operators, this would not imply that their oversight would become less rigorous.
