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Colombia Lists 14 Licensed Operators as BingoCasinos Players Seek Funds

Colombia Lists 14 Licensed Operators as BingoCasinos Players Seek Funds
Colombia's gambling regulator has told BingoCasinos.co customers how to request a review of unpaid balances and winnings after the operator lost its concession. A comparison of Coljuegos' published operator lists shows the country's licensed online gambling roster has fallen from 15 brands to 14.

The October 16 notice concerns BITIA S.A.S., the company behind BingoCasinos. Coljuegos had terminated the operator’s concession over financial violations earlier this year.

BITIA’s April Termination Became Final in July

Coljuegos declared BITIA’s concession contract forfeited under Resolution 20260007594 on April 24, citing serious failures to meet financial obligations. The company sought reconsideration, but the decision became final on July 7 after the regulator resolved its appeal.

BITIA was ordered to stop gambling operations and barred from contracting with the Colombian state for five years.


Bingo Casino Disappears From the Operator List

In a May 26 announcement welcoming MrYoker, Coljuegos named 15 authorised online gambling brands. Bingo Casino was among them, even though the initial termination resolution had already been issued and BITIA’s appeal remained unresolved.

The regulator’s operator directory, last updated October 13, now contains 14 entries. Bingo Casino and BITIA are absent. Comparing the two lists, 15M found that the other 14 brands named in May still appear in the latest directory.

The updated Coljuegos register also matters to affiliates promoting gambling brands in Colombia. As 15M recently reported in its coverage of Colombia’s Google Ads rules, the promoted operator must hold a valid local licence, while advertisers need Google certification.


Claims Require Identity and Bank Documents

Players with money left in their accounts or unpaid prizes can contact Coljuegos by email, according to its October 16 bulletin. They must include a copy of their identity document and a bank certificate issued within the previous 30 days. Coljuegos will review the submitted claims to verify outstanding balances and unpaid winnings.

An earlier Coljuegos notice published on October 3 displayed a different email domain ending in .com.co. The October 16 bulletin uses .gov.co, which matches the regulator’s standing contact information. Coljuegos also warned players not to pay intermediaries or share passwords and verification codes with anyone promising to recover their funds.

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Olga is an iGaming editor and writer with hands-on experience in the industry since 2023. She covers industry news, operator updates, product launches, and key developments across the global gambling market.

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