South Korean Casinos Step Up AI Monitoring for Fair Play and Risk Checks

South Korean Casinos Step Up AI Monitoring for Fair Play and Risk Checks
The casino industry in South Korea is set to see more AI applications for two primary purposes: live table game monitoring and improving company risk management. Grand Korea Leisure (GKL) and Kangwon Land are taking different routes, but the direction stays the same – more automated monitoring to address the push for modernization from regulators and policymakers.

GKL, which manages the foreigner-only casinos under the Seven Luck brand, has finished technology verification for its “VisionEye” solution. This system employs camera monitoring to track table action in real-time, including chip handling, card handling, payout calculations, and game progression. The aim is to identify anomalies as early as possible and prevent table disputes.

Kangwon Land, the only casino operator in South Korea licensed to serve local gamblers, has implemented a different solution – a “Smart Audit System”. Rather than monitoring tables, it relies on machine learning to scan company data for risk indicators. The system also enables automated report creation and AI-driven investigation capabilities to speed up audit processes.

What VisionEye Changes on the Floor

For GKL, the direct benefit is operational efficiency. With VisionEye’s ability to point out problems as they occur (lost chips, incorrect math, or paused game action), the system is marketed as a preventative measure rather than a response to a complaint. In the ideal scenario, it could help dealers spend less time scanning for problems and more time monitoring tables and engaging with guests.

GKL operates Seven Luck casinos in Seoul (Gangnam and Dragon City) and Busan. The company plans to debut a VisionEye prototype at G2E Asia in Macau in May, then develop the product further. The company’s management has also mentioned Southeast Asia as a possible market following the trade show, indicating the product is being designed with export in mind.

Smart Audit Targets Back-End Risk

The Smart Audit System at Kangwon Land is designed for the back-end, with the goal of compliance and governance rather than customer experience. It’s meant to scan large amounts of data for risk patterns and help the audit team to focus on a higher level of review rather than manual filtering. The system launch comes after board-level talks last year, which identified the integration of AI as a strategic priority.

AI Becomes Core Oversight Infrastructure

Such cases illustrate that AI is progressing from pilot projects to operational control infrastructure. For the operators, it might mean more standardized trails of evidence and quicker escalation routes. For suppliers and technology companies, G2E Asia could be a proof-of-concept opportunity to see if Korean-developed surveillance solutions have what it takes to compete in the region.

For the regulators, it means a more stringent, data-driven regime of control, particularly in markets divided between foreigner-only casinos and a single locals venue.

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