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Fraser Dunk

User Experience Expert
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Expert
UX Experts
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About Expert

Fraser Dunk is CEO and Co-Founder of Jurnii, an AI-powered UX intelligence platform for iGaming operators. A Certified Customer Experience Professional, he brings 15+ years of experience leading CX strategy at brands like Betsson and DAZN, helping businesses turn customer insights into measurable growth.

Work History
  • Co-Founder & CEO, Jurnii, Jul 2024Present
  • Customer Experience Consultant, Dunk Consulting, Dec 2022Present
  • VP Customer Experience, DAZN Group, Jul 2021Nov 2022
  • Head of Global Customer Experience, DAZN Group, Jun 2018Jul 2021
  • Group Head of Customer Experience, Betsson Group, Jun 2016May 2018
  • Head of Customer Experience, Betsson.com, Apr 2015Jun 2016
  • Product Owner, Betsson.com, Jul 2015Dec 2015
  • Project Manager, EY-Seren, Apr 2014Apr 2015
  • Product ManagerSport & Gaming, The Social Ad Group, Nov 2012 – Apr 2014
  • Customer Insight Contractor, Betfair, Jun 2012Nov 2012

Shows with Fraser Dunk

Fraser Dunk appears in 15M shows — watch the latest episodes below.